Shipping Policy
Worldwide Shipping — 100% Tracked
Your order will be shipped via your local postal services and includes full tracking.
Shipping Cost
Shipping charges may vary depending on the items ordered. All shipping costs will be calculated and displayed at checkout.
Processing Time
- Orders are processed within 2–3 business days after purchase.
- Processing time includes production, as most items are made to order.
Estimated Delivery Time
- Once processed, tracking information will be emailed to the email address provided at checkout.
- Estimated delivery time is approximately 5-7 business days after processing; may be longer for international packages.
- Shipping carriers may experience occasional delays due to weather, peak seasons, or world events.
Order Delays or Missing Packages
- If your order has not arrived within the estimated delivery window, contact us at info@InfiniteAvenueDesigns.com.
- If you purchased shipping protection and your order does not arrive, you are eligible for a full refund.
- This policy excludes orders with incorrect shipping information provided by the customer or missed parcel deliveries.
International Shipping
- Customs duties, taxes, and import fees are included in the product price or shipping cost.
- The customer is responsible for any applicable customs fees, which vary by country.
Customer Support
For assistance, please contact us:
- Phone: 434-872-3882 (Monday–Friday, 9:00 AM – 5:00 PM ET)
- Email: info@InfiniteAvenueDesigns.com